Independent Retail Advisor
Former CEO, Walmart.com; CMO, Walmart; and, CEO Global eComm, Uniqlo
John has over 35 years of retail experience. He is a merchant by craft but has held C-level roles in merchandising, marketing and eCommerce for three world class companies. Throughout his career, he has focused on product innovation, building world class teams and developing engaging customer experiences.
He began his career in 1981 at Dayton Hudson and spent the next 19 years in a variety of merchandising roles,
rising to a SVP of merchandising in 1995, responsible for all fashion divisions.
In 2000, he joined the founding team for Walmart.com as the chief merchant and became the CEO in 2001. Through his leadership his team scaled the business to $1B profitably, launched a number of Omni-channel initiatives (i.e. site to store, one hour photo pick-up, on-line gift registry) and built a world class team. In 2005, he moved to Bentonville Arkansas to lead and transform the marketing capability for Walmart. During his two years in that role he recruited and developed a world class team, refreshed the brand proposition and built a customer insights capability to support the business. In 2007, he moved to lead the merchandising organization and was responsible for all products, services and the customer experience for the entire US business. During his time in that role he improved the product assortment, customer experience, financial results and recruited and developed a world class team.
From 2010-2013, John moved back to Minneapolis to focus on his family, his health and advising and investing in start-ups and board work. During that period he attended more than 50 hockey games a season, to watch his kids play and also served on the foundation board for USA Hockey. He also served on the boards of StitchFix and BiLo Holdings.
In 2013, he joined Uniqlo as the CEO of Global eCommerce and expanded into new markets and accelerated the growth of the business by improving the user experience and integrating the channels. In 2016, he decided to return
to a focus on family, health and retail innovation, this time based in San Francisco. He believes the retail landscape
is being transformed by new andunmet customer needs and expectations. He is actively involved in working on developing the new path with people he enjoys, respects and that shares his vision.